| 12/21/07
Atlantic Container Lines
Damage and Repairs
All Damaged parts, tires, wheels, etc are to be retained and turned in
upon return for a receipt. INvoice must include Chassis and
container number, Location and date of repair, Wheel Position, Damage
description, Dot numbers for both damaged and replacement, Itemized
invoice from Road Service Company.
Reimbursement is at the descretion of Atlantic Container Company
6/5/07
Zim is now a part of the SACP
2/16/07
Mitsui (MOL America) Container Repair Requirements
I sent out a general e-mail today on the requirements
for having MOL reimburse for Chassis/Container repairs. We have has
three repairs rejected in the last two months because these procedures
were not followed. If you did not receive a copy let me know the process
is simple but if you do not follow it, the repair charges will be rejected
and charged back to the agency.
10/24/06
TO: All Inland Carriers
Fr: Peter Shevlino ? General Manager Southeast Regional
Pool DATE: Monday, October 23, 2006
Re: Hapag Lloyd joins SERP chassis pool
Southeast Regional Pool (SERP)
Beginning October 30, 2006 HPL, CSAV, ACL, OOCL, NYK and CMA
will share chassis in the Southeast Region. This pool will now
include all chassis owned and leased by these six lines (excluding triaxles
and genset chassis) in Atlanta, Charleston, Charlotte, Savannah, Jacksonville,
and Nashville. All chassis in this Cooperative Pool
will be stenciled ?SERP? and shared among these
lines. Please note that HPL?s chassis are not all stenciled
today, but will be shortly. HPL chassis will indeed
be part of the pool on Monday, October 30th, whether SERP
stenciled or not.
When picking up containers from Charleston Marine Terminals, Garden
City Marine Terminal, CSX ramps, Norfolk Southern ramps,
FEC ramps, and Talleyrand in this region for HPL, CSAV,
ACL, CMA, OOCL, or NYK, you may use a chassis owned by
any of these six Members, regardless of the box owner.
Each of these terminals, ramps, and CYs are aware of this pool
and will load containers and allow you in and out with these
mismatched container/chassis set-ups.
For chassis roadability repairs (during normal hours) on the marine
terminals and rail ramps, drivers will go to the
repair vendor designated by the chassis owner
(chassis rules):
HPL, CSAV, ACL, CMA, NYK, and OOCL will continue to use the same
repair vendors that they have been using (no change. HPL
utilizes ACS at GPA and Charleston water terminals.
Please utilize the ACS roadability lane for HPL chassis repairs.
After hours or after the chassis exit the marine terminal or rail
ramp, please treat these chassis as if owned by the
same line as the box. If repair work is
required ?over the road?, which you feel is theresponsibility of the line,
you will continue to contact whomever is designated by the
line for which you are pulling (the box owner), regardless
of the chassis owner. All SERP Members
currently use Dorsey Roadside Rescue as their designated
?over the road? repair vendor in the Southeast.
The GPA has a designated space for SERP chassis. When redelivering
chassis to the marine terminal, please park them in
the designated area. Note: When picking up a chassis
at GPA, do NOT use a 40/45? extendable for a 40? container.
Please use available ?standard 40? chassis?. We welcome any comments,
questions, or suggestions. Please feel free to
contact me in Charleston or our local offices
in each city. The following contacts will assist
you locally with SERP pool issues: Charleston ?
David Atkins, Savannah ? Andrea Vander Ark, Atlanta
? Mary Carter, Nashville ? Danny Peace.
Thank you,
Peter Shevlino Flexi-Van Leasing, Inc.
●Charleston (843) 881-8513 ●Savannah (912)
963-1176
●Atlanta (770) 745-8799 ●Memphis (901)546-0081
10/17 From Crowley: PLEASE
BE ADVISED:
In the future, reimbursement of an over citation will only occur if it
has been determined that the drivers have done all that's required by DOT
regulations to make a load legal. In other words, We expect the drivers to
make sure they are legal prior to crossing a state scale. If your driver
is over on any axle or over gross, please contact
the accessorial group and send your drivers back to have the load
re-worked. Most of Crowley customers are willing to re-work the drivers,
especially if they are just over axle but not over gross. Crowley will not
pay a driver to run illegally.
Wylene Gamble
Manager-Equipment Operations
904 727-2392
904 727-2404 fax
Wylene.Gamble@crowley.com
10/17
TO: ALL Crowley Intermodal Carriers>
Effective today Tuesday October 3, 2006 Crowley has created the Pegasus
Accessorial Group to assist carriers. Accessorial activity that occurs
after initial dispatch will need to be forwarded to the Pegasus
Accessorial Group.
For Power Detention situations, the Accessorial Group must be
notified 30 minutes before the driver goes into detention in order to
receive payment. All detention must be supported by signed paperwork from
the shipper/supplier. If a customer refuses to sign any documents contact
the Accessorial Group and we will handle, but it must be reported as it
occurs.
All other miscellaneous charges must also be communicated to the
Accessorial Group immediately as it occurs. If paperwork is applicable, it
must be sent within 48 hours after the occurrence to FAX: 904-722-5233
Other Miscellaneous Accessorials include, Tarping, Strapping ,
O/W Citations, Layover, Toll Charges, etc.
After normal business hours carriers must still notify Crowley of
any additional accessorial by contacting our after hours Supervisor Amy
Cozens ( 904 727-2486) or Butch Lemke (904 727-2270).
Accessorial Group Coordinators:
Carolyn Franklin 904 727- 2442
Elizabeth Laverdure 904 727 4201
Manager: Wylene Gamble 904 727 2392
9/19 US Lines Limited has increased Per Diem to
$85 per day for all 20 and 40 ft containers and to $150 per day for
refrigerated Containers effective October 15, 2006
9/19 Effective September
18, 2006 the only authorized Pacer Stacktrain Road Service
Providers are Emergency Breakdown Service (EBS) and InterStar N.A. The EBS
Service Center may be reached at 1-877-528-4737, 24 hours per day 7 days
per week. InterStar N.A. can be reached at 1-800-888-1001, 24 hours per
day 7 days per week. These suppliers each cover specific states
which are described below.
Additional details on
September 18, 2006 changes to our Emergency Road Service policy and
suppliers will also be posted in the Reporting Bad Order Equipment
section of the Services page of the Pacer Stacktrain website.
Please call Pacer Stacktrain
Customer Support with any questions you may have regarding these Emergency
Road Service policy changes.
EBS 1-877-528-4737 will supply
Road Service in the following States
Arizona
California
Iowa Idaho
Kansas Kentucky Michigan
Minnesota
Missouri Montana
Nebraska Nevada New Mexico
North Dakota Ohio Oregon
South Dakota Washington
Wisconsin Wyoming
Utah
InterStar N.A. 1-800-888-1001
will supply Road Service in the following States
Alabama Arkansas
Connecticut Delaware Florida Georgia
Louisiana Maine
Massachusetts Mississippi Maryland
New Hampshire New York
New Jersey North Carolina
Oklahoma Pennsylvania
Rhode Island South Carolina
Tennessee Texas Virginia
West Virginia Vermont
9/5 Hapag Lloyd has just gone to $100 per day
for Per Diem charges on regular equipment and $225 per day for
refrigerated equipment. This is effective October 1, 2006.
9/5 Hapag Lloyd has just gone to $100 per day
for Per Diem charges on regular equipment and $225 per day for
refrigerated equipment. This is effective October 1, 2006.
8/10Pacer
Stacktrain announces that effective on August 14, 2006 we will cancel the
40' westbound service from the NS ramp in Greensboro, NC (GRS) to Los
Angeles (LAX), Oakland (OAK), Portland (POR)
and Seattle (SEA) that had
been previously announced in Stack Fact 747
8/8DATE:
Tuesday, August 8, 2006
RE: OOCL Empties at GPA's Garden City Terminal
Effective Thursday, August, 10, 2006. Pls pick up and
drop equipment as below until further notice. Pls deliver all OOCL empty containers to the GPA.
Pls pick up all 40' standard and 40' high cube containers from Lanport.
Please pick up all empty 20' standard and 45' high cube containers from
the GPA.
Pls note that containers at Lanport are already mounted and only
require a booking number for container release.
If you have any questions, please contact
Jennifer Maynard
OOCL
912- 964-5007
8/1This is a re-notification because there are
still some problems with ZIM. When you get ready to return a Zim
Container you are required to check with the ZIM website, www.webshipping.com
to determine wherre the container is to be turned in. If you fail to
check with ZIM and or return the container to the wrong place you will be
charged a fee. Please follow the Zim requirements as the fee
is not negotiable.
7/31 Hanjin has rejected a recent repair bill
due to the fact that no one contacted Hanjin to get approval for the
repair. A letter was sent out by Hanjin in May 0f 2005 with this
requirement. I have sent a copy of the letter to all Container
agents so that each Agent can review its contents. My recommendation is
this. When you have a repair that in your opinion may be billable to
Hanjin; if the problem requiring the repair occurs during the daytime
business hours, you should call Hanjin Immediately before you call
the repair service and ask them for approval, ask them to send you
an e-mail with the repair authorization and ask them who should do the
repair. If the need for the repair occurs at night then you have a
dilemma. The letter we received that was forwarded to you listed
Dorsey as the required repair company. I think that this is not
consistent with the information listed in the South Atlantic Chassis Pool
of which Hanjin is listed as a member. My recommendation is that you
call Hanjin today and see if the matter can be cleared up for each
location or Port including Savannah, Charleston, Wilmington, Jacksonville,
and Norfolk. For Nashville , you will probably have to contact
whichever local office that you have contact with. At this point
contacting the Hanjin Corporate office has resulted in a total lack of
progress. They defer to the local office in these matters. If
you wait until a problem occurs then you will likely have to
"eat" a repair bill because the information is apparently
different at each location.
Finally, when you get an answer, have them e-mail it to you.
Verbal answers are worth nothing. When you get an answer via e-mail please
forward a copy to me and I will share the results with everyone.
6/21 Trac Lease. If our account is placed
on Hold status due to nonpayment of Chassis Fees or due to missing
documentation there will be a $100.00 fee assessed by Trac Lease for
re-instatement. The third time will result in a cancellation of our
agreement with Trac Lease and the only way we will be able to use
Interpool Chassis is to re-apply for Credit approval. What this
means is that if there is a request for payment information from you and
get no response, we have the unpleasant option of paying without receiving
any feedback from an agent or not paying and being cut off, which may have
an effect on everyone. We need your help when you are sent a request for
information about payment on a repair, per diem or lease charge. We
need feedback immediately to avoid these situations.
6/20 Med Shipping-New Charge Schedule for
Chassis and Gen Sets. These items are now billed as separate from the
container and will result in increased Per Diem Charges. Please go
to the UIIA site to see details. This change could double a
Per Diem Charge.
6/16 New South Atlantic Chassis
Program. Click Here
to go to the full text: You need to read everything carefully.
6/14 Evergreen has modified their interchange
agreement with respect to free time for containers loaded to rail cars for
shipment. Go to the UIIA and review the Evergreen Addendums for the
update.
6/8 NYK requires an authorization number to be
obtained from the local M&R prior to a tire repair being done.
Obviously this cannot be done at night but it is necessary to contact them
the first thing in the morning to obtain the authorization number.
You will need to get a phone number from your local NYK office to find out
who to talk to for any future NYK repair. Dorsey is the repair
facility to use for NYK as of our last notice. 800-868-8478
6/7 All Agents, We have agreed to go to the
Monday cutoff for Settlement in the current week because of scanning and
we were hoping everyone would not wait until Monday to send in all of your
paperwork. We need a reasonable response from everyone to meet this
requirement.
The Billing department cannot meet a billing schedule if some of you
keep sending everything in on Monday Afternoon. We do not want to set an
arbitrary cutoff and need your help.
It is not necessary to send in paperwork bundled together by
load. This makes for an easier process for us because we can index
everything at once but it is not absolutely necessary. Scanning
makes it possible for you to do things "on the fly". When
work orders are received, scan them in. When Delivery receipts are
received, scan them in. When you get interchanges, scan them
in. At the end of a day or the beginning of the next, transfer them
to us. The system is set up so that it will not bill until certain
pieces of paperwork are received and indexed by billing. This
way scanning becomes a daily routine and not a rushed process at the end
of the week. Obviously this makes it extremely important to write
the Pro number on each piece of paperwork and you need to keep track of
what you have sent. The good news is if you want to see what you are
missing all you have to do is log into scanning and take a look. Billing
normally indexes received paperwork within 30 minutes of the time it comes
in.
The bottom line is that scanning will save you enormous amounts of time
in both filing and finding information. If you need instructions, call
me. We really need your help. Also do you know about TruckStop
scanning, call me and we can go aver the details. kw
6/7 Hanjin is moving to a dedicated internet system for booking,
billing and tracking. I have sent all of you files to download for
the new program. If you did not receive the files please contact me
immediately. kw
6/5 Effective 6/5 Zim container/chassis
repairs are to be done at the SATL COOP/CMC Roadability Line at 6W,
Repairs will no longer be done at the NCR Roadability
Line.
6/1 CMA/CGM on road repairs to Containers Tires call
Dorsey, they will bill CMA/CGM Directly 800-868-8478, You are
still responsible for turning in damaged tire and getting tire receipt, As
always flats and Run Flat Tires will be your responsibility.
6/1 From Georgia Port Authority All drivers must display
their truck tag number where it is clearly visable to field equipment
operators at the port.
6/1/06 Pacer Fuel Surcharge at 21.5%
6/1/06Pacer has changed the
Loading Ramp for Atlanta Container headed for Los Angeles and other
Southern California Locations. Also Tire Repair charges and approved
vendors are restricted. You need to log onto the UIIA Website for info.
For a complete explanation of the Pacer Rules and Regulations click on
this link Download the Updated Rules and Procedures Section
This may be more information than you are used to seeing but if you haul
for Pacer you need to understand all of their requirements. Most of
what you need is on pages 44-57.
Also you can click on this link to see the Pacer information
available http://www.pacerstack.com/services/services_notlogged.html
particularly the information about Emergency Road Service and Per Diem
Charges
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