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12/21/07

Atlantic Container Lines

Damage and Repairs

All Damaged parts, tires, wheels, etc are to be retained and turned in upon return for a receipt.  INvoice must include Chassis and container number, Location and date of repair, Wheel Position, Damage description, Dot numbers for both damaged and replacement, Itemized invoice from Road Service Company.

Reimbursement is at the descretion of Atlantic Container Company

6/5/07

Zim is now a part of the SACP 

2/16/07

Mitsui (MOL America) Container Repair Requirements

I sent out a general e-mail today on the requirements for having MOL reimburse for Chassis/Container repairs.  We have has three repairs rejected in the last two months because these procedures were not followed. If you did not receive a copy let me know the process is simple but if you do not follow it, the repair charges will be rejected and charged back to the agency.

10/24/06

TO: All Inland Carriers

Fr: Peter Shevlino ? General Manager Southeast Regional

Pool DATE: Monday, October 23, 2006

Re: Hapag Lloyd joins SERP chassis pool

Southeast Regional Pool (SERP)

Beginning October 30, 2006 HPL, CSAV, ACL, OOCL, NYK and CMA

will share chassis in the Southeast Region. This pool will now include all chassis owned and leased by these six lines (excluding triaxles and genset chassis) in Atlanta, Charleston, Charlotte, Savannah, Jacksonville, and Nashville. All chassis in this Cooperative Pool will be stenciled ?SERP? and shared among these lines. Please note that HPL?s chassis are not all stenciled today, but will be shortly. HPL chassis will indeed be part of the pool on Monday, October 30th, whether SERP stenciled or not.

When picking up containers from Charleston Marine Terminals, Garden City Marine Terminal, CSX ramps, Norfolk Southern ramps, FEC ramps, and Talleyrand in this region for HPL, CSAV, ACL, CMA, OOCL, or NYK, you may use a chassis owned by any of these six Members, regardless of the box owner.

Each of these terminals, ramps, and CYs are aware of this pool and will load containers and allow you in and out with these mismatched container/chassis set-ups.

For chassis roadability repairs (during normal hours) on the marine terminals and rail ramps, drivers will go to the repair vendor designated by the chassis owner (chassis rules):

HPL, CSAV, ACL, CMA, NYK, and OOCL will continue to use the same repair vendors that they have been using (no change. HPL utilizes ACS at GPA and Charleston water terminals.

Please utilize the ACS roadability lane for HPL chassis repairs.

After hours or after the chassis exit the marine terminal or rail ramp, please treat these chassis as if owned by the same line as the box. If repair work is required ?over the road?, which you feel is theresponsibility of the line, you will continue to contact whomever is designated by the line for which you are pulling (the box owner), regardless of the chassis owner. All SERP Members currently use Dorsey Roadside Rescue as their designated ?over the road? repair vendor in the Southeast.

The GPA has a designated space for SERP chassis. When redelivering chassis to the marine terminal, please park them in the designated area. Note: When picking up a chassis at GPA, do NOT use a 40/45? extendable for a 40? container. Please use available ?standard 40? chassis?. We welcome any comments, questions, or suggestions. Please feel free to contact me in Charleston or our local offices

in each city. The following contacts will assist you locally with SERP pool issues: Charleston ? David Atkins, Savannah ? Andrea Vander Ark, Atlanta ? Mary Carter, Nashville ? Danny Peace.

Thank you,

Peter Shevlino Flexi-Van Leasing, Inc.

●Charleston (843) 881-8513 ●Savannah (912) 963-1176

●Atlanta (770) 745-8799 ●Memphis (901)546-0081

 

 

 

 

10/17   From Crowley: PLEASE BE ADVISED:

In the future, reimbursement of an over citation will only occur if it has been determined that the drivers have done all that's required by DOT regulations to make a load legal. In other words, We expect the drivers to make sure they are legal prior to crossing a state scale. If your driver is over on any axle or over gross, please contact the accessorial group and send your drivers back to have the load re-worked. Most of Crowley customers are willing to re-work the drivers, especially if they are just over axle but not over gross. Crowley will not pay a driver to run illegally.

Wylene Gamble

Manager-Equipment Operations

904 727-2392

904 727-2404 fax

Wylene.Gamble@crowley.com 

10/17

TO: ALL Crowley Intermodal Carriers>

Effective today Tuesday October 3, 2006 Crowley has created the Pegasus Accessorial Group to assist carriers. Accessorial activity that occurs after initial dispatch will need to be forwarded to the Pegasus Accessorial Group.

 For Power Detention situations, the Accessorial Group must be notified 30 minutes before the driver goes into detention in order to receive payment. All detention must be supported by signed paperwork from the shipper/supplier. If a customer refuses to sign any documents contact the Accessorial Group and we will handle, but it must be reported as it occurs.

 All other miscellaneous charges must also be communicated to the Accessorial Group immediately as it occurs. If paperwork is applicable, it must be sent within 48 hours after the occurrence to FAX: 904-722-5233

 Other Miscellaneous Accessorials include, Tarping, Strapping , O/W Citations, Layover, Toll Charges, etc.

 After normal business hours carriers must still notify Crowley of any additional accessorial by contacting our after hours Supervisor Amy Cozens ( 904 727-2486) or Butch Lemke (904 727-2270).

 Accessorial Group Coordinators:

 Carolyn Franklin 904 727- 2442         Elizabeth Laverdure 904 727 4201

 Manager: Wylene Gamble 904 727 2392

9/19 US Lines Limited has increased Per Diem to $85 per day for all 20 and 40 ft containers and to $150 per day for refrigerated Containers effective October 15, 2006

9/19  Effective September 18, 2006 the only authorized Pacer Stacktrain Road Service Providers are Emergency Breakdown Service (EBS) and InterStar N.A. The EBS Service Center may be reached at 1-877-528-4737, 24 hours per day 7 days per week. InterStar N.A. can be reached at 1-800-888-1001, 24 hours per day 7 days per week.  These suppliers each cover specific states which are described below.

Additional details on September 18, 2006 changes to our Emergency Road Service policy and suppliers will also be posted in the Reporting Bad Order Equipment section of the Services page of the Pacer Stacktrain website.

Please call Pacer Stacktrain Customer Support with any questions you may have regarding these Emergency Road Service policy changes.

EBS 1-877-528-4737 will supply Road Service in the following States
Arizona     California   
Iowa   Idaho   Kansas  Kentucky  Michigan  Minnesota
Missouri  Montana  Nebraska  Nevada  New Mexico
North Dakota  Ohio  Oregon  South Dakota  Washington
Wisconsin  Wyoming  Utah
InterStar N.A. 1-800-888-1001 will supply Road Service in the following States
Alabama  Arkansas  Connecticut  Delaware  Florida  Georgia
Louisiana  Maine  Massachusetts  Mississippi  Maryland
New Hampshire  New York  New Jersey  North Carolina
Oklahoma  Pennsylvania  Rhode Island  South Carolina  
Tennessee  Texas  Virginia  West Virginia  Vermont
9/5 Hapag Lloyd has just gone to $100 per day for Per Diem charges on regular equipment and $225 per day for refrigerated equipment.  This is effective October 1, 2006.

9/5 Hapag Lloyd has just gone to $100 per day for Per Diem charges on regular equipment and $225 per day for refrigerated equipment.  This is effective October 1, 2006.

8/10Pacer Stacktrain announces that effective on August 14, 2006 we will cancel the 40' westbound service from the NS ramp in Greensboro, NC (GRS) to Los Angeles (LAX), Oakland (OAK), Portland (POR) and Seattle (SEA) that had been previously announced in Stack Fact 747

8/8DATE: Tuesday, August 8, 2006
RE:  OOCL Empties at GPA's Garden City Terminal
Effective Thursday, August, 10, 2006.    Pls pick up and drop equipment as below until further notice. Pls deliver all OOCL empty containers to the GPA. Pls pick up all 40' standard and 40' high cube containers from Lanport.
Please pick up all empty 20' standard and 45' high cube containers from the GPA.
Pls note that containers at Lanport are already mounted and only
require a booking number for container release.
If you have any questions, please contact
Jennifer Maynard
OOCL
912- 964-5007

8/1This is a re-notification because there are still some problems with ZIM.  When you get ready to return a Zim Container you are required to check with the ZIM website, www.webshipping.com to determine wherre the container is to be turned in.  If you fail to check with ZIM and or return the container to the wrong place you will be charged a fee.  Please follow the  Zim requirements as the fee is not negotiable.

7/31 Hanjin has rejected a recent repair bill due to the fact that no one contacted Hanjin to get approval for the repair.  A letter was sent out by Hanjin in May 0f 2005 with this requirement.  I have sent a copy of the letter to all Container agents so that each Agent can review its contents. My recommendation is this.  When you have a repair that in your opinion may be billable to Hanjin; if the problem requiring the repair occurs during the daytime business hours, you should call Hanjin Immediately  before you call the repair service and ask them for approval, ask them to send  you an e-mail with the repair authorization and ask them who should do the repair.  If the need for the repair occurs at night then you have a dilemma.  The letter we received that was forwarded to you listed Dorsey as the required repair company.  I think that this is not consistent with the information listed in the South Atlantic Chassis Pool of which Hanjin is listed as a member.  My recommendation is that you call Hanjin today and see if the matter can be cleared up for each location or Port including Savannah, Charleston, Wilmington, Jacksonville, and Norfolk.  For Nashville , you will probably have to contact whichever local office that you have contact with. At this point contacting the Hanjin Corporate office has resulted in a total lack of progress.  They defer to the local office in these matters.  If you wait until a problem occurs then you will likely have to "eat" a repair bill because the information is apparently different at each location.  

Finally, when you get an answer, have them e-mail it to you.  Verbal answers are worth nothing. When you get an answer via e-mail please forward a copy to me and I will share the results with everyone.

6/21 Trac Lease.  If our account is placed on Hold status due to nonpayment of Chassis Fees or due to missing documentation there will be a $100.00 fee assessed by Trac Lease for re-instatement.  The third time will result in a cancellation of our agreement with Trac Lease and the only way we will be able to use Interpool Chassis is to re-apply for Credit approval.  What this means is that if there is a request for payment information from you and get no response, we have the unpleasant option of paying without receiving any feedback from an agent or not paying and being cut off, which may have an effect on everyone. We need your help when you are sent a request for information about payment on a repair, per diem or lease charge.  We need feedback immediately to avoid these situations.

6/20 Med Shipping-New Charge Schedule for Chassis and Gen Sets. These items are now billed as separate from the container and will result in increased Per Diem Charges.  Please go to the  UIIA site to see details.  This change could double a Per Diem Charge. 

6/16  New South Atlantic Chassis Program.  Click Here to go to the full text: You need to read everything carefully. 

6/14 Evergreen has modified their interchange agreement with respect to free time for containers loaded to rail cars for shipment. Go to the UIIA and review the Evergreen Addendums for the update.

6/8 NYK requires an authorization number to be obtained from the local M&R prior to a tire repair being done.  Obviously this cannot be done at night but it is necessary to contact them the first thing in the morning to obtain the authorization number.  You will need to get a phone number from your local NYK office to find out who to talk to for any future NYK repair.  Dorsey is the repair facility to use for NYK as of our last notice. 800-868-8478

6/7 All Agents, We have agreed to go to the Monday cutoff for Settlement in the current week because of scanning and we were hoping everyone would not wait until Monday to send in all of your paperwork.  We need a reasonable response from everyone to meet this requirement.  

The Billing department cannot meet a billing schedule if some of you keep sending everything in on Monday Afternoon. We do not want to set an arbitrary cutoff and need your help. 

It is not necessary to send in paperwork bundled together by load.  This makes for an easier process for us because we can index everything at once but it is not absolutely necessary.  Scanning makes it possible for you to do things "on the fly".  When work orders are received, scan them in.  When Delivery receipts are received, scan them in.  When you get interchanges, scan them in.  At the end of a day or the beginning of the next, transfer them to us.  The system is set up so that it will not bill until certain pieces of paperwork are received and indexed by billing.   This way scanning becomes a daily routine and not a rushed process at the end of the week.  Obviously this makes it extremely important to write the Pro number on each piece of paperwork and you need to keep track of what you have sent. The good news is if you want to see what you are missing all you have to do is log into scanning and take a look. Billing normally indexes received paperwork within 30 minutes of the time it comes in. 

The bottom line is that scanning will save you enormous amounts of time in both filing and finding information. If you need instructions, call me.  We really need your help. Also do you know about TruckStop scanning, call me and we can go aver the details.  kw

 

6/7 Hanjin is moving to a dedicated internet system for booking, billing and tracking.  I have sent all of you files to download for the new program.  If you did not receive the files please contact me immediately. kw

6/5 Effective 6/5 Zim  container/chassis repairs are to be done at the SATL COOP/CMC Roadability Line at 6W, Repairs will no longer be done at the NCR  Roadability Line.  

6/1 CMA/CGM on road repairs to Containers Tires call Dorsey, they will bill CMA/CGM Directly   800-868-8478, You are still responsible for turning in damaged tire and getting tire receipt, As always flats and Run Flat Tires will be your responsibility.

6/1  From Georgia Port Authority  All drivers must display their truck tag number where it is clearly visable to field equipment operators at the port.

 

6/1/06 Pacer Fuel Surcharge at 21.5%

6/1/06Pacer has changed the Loading Ramp for Atlanta Container headed for Los Angeles and other Southern California Locations. Also Tire Repair charges and approved vendors are restricted. You need to log onto the UIIA Website for info. For a complete explanation of the Pacer Rules and Regulations click on this link Download the Updated Rules and Procedures Section   This may be more information than you are used to seeing but if you haul for Pacer you need to understand all of their requirements. Most of what you need is on pages 44-57.

Also you can click on this link to see the Pacer information available  http://www.pacerstack.com/services/services_notlogged.html

particularly the information about Emergency Road Service and Per Diem Charges 

 

Go To UIIA
Click on  "Motor Carrrier  Web Validator"  in top right column 

Enter the SCAC Code (TTTN) and then our Password

Click on View EP Addendum 

Go to appropriate Container Line and review latest addendum by clicking on date link.